Controlling who can see a ticket at all

See exactly who has access to a ticket, and revoke it at exactly the level you mean — this ticket, this job, or this client.

The problem

A ticket often needs to go out to more than one person — but once someone’s been given access, most tools make it hard to cleanly take that back if the situation changes.

How Sub's Flow solves it

  1. 1

    See exactly who has access

    Every ticket has a Shared With list showing everyone who currently has access to view it, whether they landed there through an approval request or were added directly for review.

  2. 2

    Add someone for review, without asking for a signature

    Give someone visibility on a ticket without routing it for approval — a review-only invite, sent by email, for anyone who just needs to see what's on it.

  3. 3

    Revoke access at exactly the level you mean

    Remove someone from this one ticket, from the whole job's contact list, or from the client's contact list entirely — whichever matches what actually changed.

  4. 4

    It cuts off access immediately

    Revoking isn't just a record-keeping change — it immediately cuts off whatever access that person had.

Built with these features

Shared ticket access list

Free GC portal

Questions about ticket access control

Know exactly who has access, always